Shopclues neither cancelling nor refunding against my order

Complaint Date:
Category: Online Shopping

Company Name:

I have ordered(order no.-75111942)a kid’s school bag by online shopping through Shopclues. com on 8 November 15. Still my order has not been delivered at my address. After many times communication with the customer care. They told us that the product have been delivered.I requested them to cancel my order and refund my money but they don’t agree nor they are delivering the product.

Shopclues neither cancelling nor refunding against my order
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