Tommy Hilfiger Watch

Complaint Date:
By:

I bought a tommy watch in October 2014 and it has been causing me problems since then.
Its push buttons for date and month readjustment are dysfunctional and watch requires frequent time setting.
This is not expected for a company of such repute. The quality of watch is abysmal.
I stay at a place from where nearest Tommy showroom is 350 km and every time i ask some one they ask me to leave the watch for minimum 75 days.
This is highly inconvenient.

Tommy Hilfiger Watch
0 votes, 0.00 avg. rating (0% score)

4 Responses to “Tommy Hilfiger Watch”

  1. Steve

    Dear divyanshpal,

    Steve here from the Customer Relations team. Always here to help!

    Thanks for bringing out your concern, we understand we may not be perfect, but
    we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

    We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

    Sincerely,

    Steve

    Reply
  2. Titan Social Care

    Dear divyanshpal,

    Steve here from the Customer Relations team. Always here to help!

    Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

    We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

    Sincerely,

    Steve

    Reply
  3. Titan Social Care

    Dear divyanshpal,

    We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

    If you require any assistance please call our Care team on 1800-266-0123.

    Sincerely,
    Steve

    Reply
  4. Titan Social Care

    Dear divyanshpal,

    Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

    Let us know if we can help you further, in case you wish to talk with our Care team, please call on 1800-266-0123.

    Thank you.

    Sincerely,

    Steve

    Reply

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