Unable to get the correct response from the vendor

Complaint Date:
By:
Category: Online Shopping

Company Name:

Hello Team,

Happen to order GYM kit through on-line from “shopclues.com” on 11th August 2015. The order still not delivered, tracking number provided is not the correct along with the URL. Full amount was paid at the time of booking. the details as below

“” Hi Govardhanam,

Thanks for shopping at shopclues.com- Your one stop destination for Sab Kuch Wholesale Rate Pe!

We have registered your order 64734480 – now it’s our turn to ship it quickly to you.

Order Date: 11 Aug 2015, 12:05 PM
Image Product Quantity Unit price Subtotal
Body maxx 52 kg premium full home gym package complete home gym kit.
Code: 72416960

1 Rs.4,779 Rs.4,779
Subtotal : Rs.4,779 (-)Order Discount : Rs.250 Price after Discount : Rs.4,529 Shipping Cost : Rs.0 Total : Rs.4,529″”””

“”””Hi Govardhanam,

Thank you for shopping at ShopClues.com

Your order 64734480 has been shipped and your tracking details as given below:

Carrier Name: Safeexpress
Tracking Number: 43936662
Track your Shipment: To track this package goto http://www.safexpress.com/support/trackur_shipment.aspx and enter the tracking number shown above.

Here’re your Order Details:

Order Date: 11 Aug 2015, 12:05 PM
Image Product Quantity Unit price Subtotal
Body maxx 52 kg premium full home gym package complete home gym kit.
Code: 72416960

1 Rs.4,779 Rs.4,779
Subtotal : Rs.4,779 (-)Order Discount : Rs.250 Price after Discount : Rs.4,529 Shipping Cost : Rs.0 Total : Rs.4,529″””””

Cannot get the right person from their customer care dept to speak and solve the problem, Help to get the amount refund if the order is not available.

Each and every time i call to them i get debit with 50 rs from my account to wait on the cal to speak with senior team member.

Thanks in advance.

Regards
Govardhanam K
9000049946

Unable to get the correct response from the vendor
0 votes, 0.00 avg. rating (0% score)

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