Unauthorized deduction in talk time balances

Complaint Date:
By:

Company Name:

Reference is made to my earlier complaint on the subject dated June 8,2015. Talk time Balances of Reliance mobile number 9325990368, 9371457785 and GSM mobile no.- 8055635623 and 8055744381 have not been fully restored. I request that the talk time balances must be restored fully at the earliest. Also there were earlier unauthorized deductions in talk time balance of 9325430132 of more than Rs.1000 which was not restored even after my repeated complaints to 198.
I request you to kindly get my balances restored fully and give suitable compensation of not less than Rs. 1500 in talk time balance to my mobile number 9325430132 to reduce my mental torture and agony because of this.

With thanks and regards,
Yours sincerely.
Wing Commander AP Gandhi(retd.)
9325430132

Unauthorized deduction in talk time balances
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2 Responses to “Unauthorized deduction in talk time balances”

  1. RCOMcare

    Dear Anand,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

    Reply
  2. RCOMcare

    Dear Anand,

    Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

    Cheers,
    Reliance Communications

    Reply

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