Unauthorized deduction in talk time balances

Complaint Date:
By:

Company Name:

There have been unauthorized deductions in talk time balances of my reliance mobile phones.
Number. Details of balance deduction
1. 9372296955 from Rs. 54 to Rs.2
2.9325990368 from Rs.54 to -49(minus 49)
3.9372655279 from Rs.148 to 1
4.9371457785 from Rs. 56 to -26(minus 26)
5.8055744381,8055635623 Reduced to Rs. 1 each

There have been no incoming/outgoing messages/call in this regard. Earlier also there were unauthorized deductions in balance of 9325430132 of more than Rs.1000 which was not restored even after my repeated complaints to 198.
I request you to kindly get my balances restored and give suitable compensation to reduce my mental torture and agony because of this.
With thanks and regards,
Yours sincerely.
Wing Commander AP Gandhi(retd.)
9325430132

Unauthorized deduction in talk time balances
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2 Responses to “Unauthorized deduction in talk time balances”

  1. RCOMcare

    Dear Mr. Gandhi,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

    Reply
  2. RCOMcare

    Dear Mr. Gandhi,

    Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

    Cheers,
    Reliance Communications

    Reply

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