Unsuccessful Recharge

Complaint Date:
Category: Others

Sir/Mam,
I top up my wallet balance with Rs1000.00 on 14/02/2016 to recharge my distv. Wallet balance shows that my available balance is Rs1026. But I did not do any distv recharge on the same day. On 17/02/2016 I was try to recharge my distv a/c with the balance 1026.00, But my wallet showing Rs26.00 only. How this was happened. Please return back my wallet balance to my a/c.

My transaction id for money added is OC-3868149295-1455472304238, Sun Feb14 2016, 23:25
After this I did not do any recharge by using this money. But this amount was missing from my a/c. I trust you to do the needful. My ticket No is # 3120761.

Unsuccessful Recharge
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six × = 36