Vehicle with Defect is sold

Complaint Date:
Category: Automobile

Company Name:

We had booked for ‘Hero Duet Motorcycle’ from “M/S. VISHNU MOTORPLAZA PVT LTD, PLOT NO-31A , NP INDUSTRIAL ,ESATE, INNER RING ROAD,,EKKATUTHANGAL”.

We were told that the bike will be delivered in 2 weeks’ time. But we received a call in the very next day saying that the bike is ready for delivery. On asking the reason for quicker delivery, we were told that the customer who booked that vehicle had switched for another color thereby the vehicle was assigned to us. We were happy about the quicker delivery and nodded our head. Next evening, Vehicle was delivered door step to our house ladies.

Riding the bike next day, we found that the vehicle had manufacturing defect. On raising the same with the dealer, they asked us to bring the vehicle and the vehicle is in Showroom Service Center for almost 20 days, still the defect is not fixed.

Now it is very clear that the vehicle which was rejected by the previous customer is dumped knowingly in our head.

We are not willing to take the ‘Vehicle with manufacturing Defect’, we demand you to give us the replaced vehicle.

Regards,
Ravindran S,
+91 9944106091

Vehicle with Defect is sold
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