Vodafone DOb chang

Complaint Date:

Company Name:

One day call for some issue and ur agent said DOb is wrong, for vodafone no 8373914296

first of all how u guys entered wrong when i provided every document with right details.

Secondly ur customer care no is just a whole loop takes to options and more of dem but not take u to some executive to talk to.

Thirdly i contacted u guys thru chat dey registered complaint and said will be done in 2 hours. next day i contacted u guys u told me request was closed ue to errror

u guys again took complaint and next dau follow u guys i can’t be done online need to go to vodafone store,

if it was the case can’t it be told on d first time

One more thing when somewhow i got hold of custoemr care on call dey just transferred me here n dere and finally hung up the call

Complain nos: Your request number is 2570427186 for DOB change,2570722040

name of agent on chat anjali, dimple and anuja.

Escalate so that its not repeated i m so frustated now. i feel like thrwing ur no in dump.

Vodafone DOb chang
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