Vodafone Internet pack not working

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I bought an internet pack for my cellphone on 16 July 2015, but the data is not coming on. I waited yesterday, thinking it will start on its own, but it did not. Today since the morning I am trying to get Vodafone to do something, they say, we will respond in 24 hours, or We will respond by Monday 20 July – today is Friday, why should I wait even 24 hours, or 72 hours?
In this day and age, 24 hours is a lot, and 72 hours is even more. Everything is computerized and even landlines and computer internet connections get fixed in minutes, why should Vodafone take more time?

Vodafone Internet pack not working
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