WANT MY REFUND MONEY BACK AGAINST DEFECTIVE MOBILE

Complaint Date:
By:
Category: Online Shopping

Company Name:

I have ordered *YU Yureka Moondust Gray* cell phone *Order
No is 402-7347641-3117947*. I had received this cell phone on the date of 13/08/2015. The transaction was done cash on delivery. The amount for the cell phone was Rs 8999 / -.
Later on I found that cell phone was defective and it was
returned to your Amazon person on the date of 18/08/2015. My money was credited in my account but because of error (Amazon account name & bank account name are different) the amount has been debited from my account.
Even I have updated my account detailed as per your Amazon team guideline. Even I have mailed photocopy of bank statement & acknowledgement copy provided by ICICI bank which shows that the amount is lalying with you & not with the bank. But still I am not being cleared about my refund. Till dated I have being calling being people

This are the name I am coordinating this issue Amazon team (Mukesh.K / Puja S / Tanmoy M/ himanshu C / Ramalingeshwar V / Sathyaraj M / Asmita S./ Pratik A / Sameer X / Deepak / Prithvi )

Now almost 1 month is gone my issue is still not been solved . I am being fooled around that the amount will be credited in 24 hrs and all but still I have not yet received the same. Why it is taking so much long time to credit to my account Rs 8999 /-

Very poor service experience by us

WANT MY REFUND MONEY BACK AGAINST DEFECTIVE MOBILE
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