Complaint Date:
Category: Automobile

Company Name:

Dear Madam/ Sir
1. I had purchased Hero Maestro Deluxe ( Variant – HMARADSSDX, Color – FWB,Engine No – JF32AAFGD18600 & Chasis No – MBLJF32ADFGD12700)on 27 Apr 2015 from your auth dealer- MY HERO Showroom A-4 Housing Board Colony, Kohe Fiza, Bhopal MP.
2. In all document incl delivery challan No 209 dt 27 apr 2015, retail invoice No – 11200-02-SNIV-0415-213, cetificate of regn – MP 04 SR 4989 & even insurance police the above engine & chasis no is written.
3. But to my & your surprise the above dealer has given me veh of different engine & chasis no i.e(Engine No – JF32AAFGD18701 & Chasis No – MBLJF32ADFGD12819)
4. This lackadaisical approach by the dealer and the staff is not acceptable, which have cause so much mental trauma to us.Now everyday I have to be running after them.
5. I called up corporate off in Delhi, they gave me Mr Salesh mob no Regional Mgr Bhopal. I tried to contact him and have been told him regarding the above facts.
6. I don’t want the HERO MAESTRO & never want be the HERO customer. So, please instruct your dealing staff to pass necessary instructions to the dealer to refund my money which I have paid i.e Rs 56,950/- & cancel the RC in my name at the earliest.
Lt Col Ashwani Tyagi

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