Wrong demand & life threats from Tikona Broadband

Complaint Date:
By:

Company Name:

Dear Sir/Madam,

I was having an Internet connection from Tikona Broadband with customer id 1106683980 at my home for personal use & used it for around 4.5 years. I always chose advance 6-months rental plan giving them advance money for 6 months as pre-paid. Last recharge was done on 06.12.2014 for a period up to 6 June 2015.

After being fed up of daily network problems & not getting any reliable services I stopped using their services on 28.05.2015 & get installed other ISP services w.e.f. 28.05.2015. I called them for disconnection of my services on 29.05.2015 & got Service Request Number 1-3509574813 against the same.

But till today as on 03.09.2015 they are not ready to disconnect my connection.Every other day I get mails from them showing outstanding amount for which they have no details regarding period of bill, breakup or any bill. Very interesting in this matter is that, (a) I had pre-paid connection, so how come bill?, (b) I not even used their services for the period I paid & removed modem, (c) in every mail they show different outstanding amount like 600, 3000, 800, 1500 or sometimes 200. It seems like a stupid joke.

After regular calling them, some executive came to me on 18.07.2015 & removed all installations, gave me receipt.
But now out of nowhere I got calls from different numbers stating calling from Tis Hazari Court for outstanding amount of Rs. 800/-. It seems fake as they threatened me for my life if I don’t deposit amount in their account for which they have no detail, period or break-up. I could manage to record one of such calls from mobile number 8800143289 which I am appending herewith.

Me & my family are terrified, highly frightened for our health, good-well & life. We small family not even able to get out of house in fear.

All records attached, there is no outstanding but our waiver of Rs. 112 + Rs. 3000 security amount with them.
Requesting your authority to direct them send me final bill, refund my credit money, stop this connection & stop threatening first of all. If any kind of outstanding as they say is there, a bill be sent to me with period & breakup of charges so that I can pay the same.

PLEASE PLEASE SAVE ME FROM THEIR ROGUE BEHAVIOR & CRIMINAL PERSONNEL. THEY SEEM TO BE RUNNING AN ORGANIZED CRIMINAL RACKET TO TERRIFY COMMON PEOPLE OF THIS COUNTRY.

Thanks,
Rahul Jain,
User id: 1106683980
# 9711966398, 9350130442

Wrong demand & life threats from Tikona Broadband
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One Response to “Wrong demand & life threats from Tikona Broadband”

  1. Tikona Care

    Dear Rahul,

    Greetings from Tikona.

    Please be assured that your concern listed Sept 05, 2015 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

    Reply

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