Xiaomi MI2 phone Fauly after 3 week of buying still coustmer care not Response

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I have buy Mi2 mobile from your office website Mi2. an 24 july 2015 within one month i am facing problem of font speaker not working or faulty .
and heat issue come when using camera and playing games.
I have call your 18001036286 care no but it always busy they always busy .
I want to replace device with new one. withing 2-3 week problem comes.

Xiaomi MI2 phone Fauly after 3 week of buying still coustmer care not Response
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