Xiaomi Redmi2 service problem

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I have purchased Redmi2 mobile in the month of Aril 2015. Now the problem is that the speaker of the phone is not working. I have given the phone to Ensure Service Ltd, The Xiaomi service centre. After 18 days they are saying that the spares are still not received and it will take atleast one month and also not giving proper reply.

What I shoud do ??

Xiaomi Redmi2 service problem
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